How We Do What We Do
Your Partner In The Converting Business
Label Innovation (LINC) is a converter with highly developed
capabilities in the production of quality labels, tags, and
label-like items. We also have considerable expertise in the
manufacture of special purpose, adhesive components which may or
may not involve printing. LINC's innovative approach to problem
solving in product development, and its emphasis on quality control
and customer service continue to impress a diverse client base of
hi-tech firms, including makers of sophisticated medical products
and industrial safety devices.
In providing its services, LINC has two inter-related
objectives: to be an integral part of its customers' operations;
and to follow a collaborative, team approach to achieving the
highest possible product quality and service level - partners in
pursuit of perfection.
Analyzing Your Job Requirements
Label Innovation has often been praised by customers for having
the "right attitude". This encouraging pat on the back probably
covers a lot of things, but it surely includes being responsive and
open to ideas when dealing with a customer's converting needs. It
also embraces LINC's ability to "think outside the box" - to be
excited about invention and not stuck in the rut of convention.
In Consultation With You The Customer
Label Innovation will ensure that both the product and the way
it is produced meet the most stringent specifications. And the
initial result of a careful analysis of your requirements will be a
custom quotation for your job.
Together We Will Find A Solution
Supplier-buyer cooperation is obviously a key to doubling the
potential creativity and inventiveness available to resolve a
converting challenge. Our collaboration should not only get you the
product you want, but also set up the conditions to meet your
requirements for on-time delivery and assistance in
emergencies.
LINC is especially pleased to be able to act as a
service-the-need partner, working with you to manufacture a premium
product as well as providing inventory and supply services that
"get things off your desk". If high quality and amazing turn times
are important to you, you'll appreciate working with us!
"Responsive", "quality conscious", "flexible", "efficient" and
"service oriented" are just some of the good features customers
attribute to Label Innovation. We're delighted to get this reaction
from so many satisfied business partners.
Partners In Pursuit Of Perfection
That slogan is Label Innovation's way of declaring its business
philosophy in a nutshell. The phrase is derived from the company's
mission statement: We are an integral part of our customers'
operations.
In essence, integration means that LINC becomes an extension of
its customer's production line. It then acts as an off-line asset
which supplies products in a geared-to-need manner. This means that
the customer is purchasing not only a product but also confidence -
assurance that the client's interests are protected and that its
demands will be met on an ongoing basis. With integration, the
customer can even choose to control what LINC does, through the
supply of such tools as production plans, process control
specifications, quality assurance checklists, and programmed
delivery schedules.
The supplier committed to the customer, and vice versa - recipe
for a win-win partnership and good business.
Teamwork Spells S-U-C-C-E-S-S
Label Innovation finds that getting to know and understand a
customer's business pays dividends in terms of product quality and
the ability to offer top-notch service, in touch with the
customer's exact needs. The understanding can lead to a team
relationship that includes joint planning and cooperative problem
solving. Basically, your problem becomes our challenge, and we'll
meet it together.
Pride In The Product
Most conversion products are used in combination with goods that
the converter's customers produce for their own clientele. A
converter's value-added products and services are therefore
important to its customers' business success with their customers.
This fosters a close converter-customer linkage that goes beyond a
simple supplier-buyer relationship. And if "our customer's customer
is our customer", we have a shared business reputation to protect.
That's a powerful incentive to make sure that LINC's product line
is a source of pride due to its quality, diversity and
inventiveness.
Rush orders are a fact of business life, and Label Innovation
has had considerable success in meeting customers' urgent
requirements. Its inventory management capabilities help handle
unforeseen demand.
New Products, New Techniques
The manufacture of a new product, particularly one that has
little or no production precedent, is a welcome challenge to us!
With its adaptable plant and personnel, it is positioned to apply
specialized techniques and to handle unfamiliar materials in the
creation of a new and different conversion item. And once the
initial fabrication is achieved, LINC is prepared to work with the
customer on product continuous improvement. This involves
cooperative work on bettering a product or the cost of its
manufacture through calculated changes to the production process.
The necessary experimentation may or may not involve a financial
investment by the customer, but the process is undeniably dependent
on the time and effort of two willing business partners.
Process Control and Quality Assurance
Under its business objective of maximum supplier-buyer
integration, Label Innovation has worked out process control and
quality assurance arrangements with a number of its customers.
These build on the superior PC and QA programs natural to a
first-rate converting firm, and allow customers with special needs
to go a big step further. LINC is quite ready to cooperate with a
customer to develop documented process and quality specifications,
and to be rigorously evaluated on the resulting performance. In
such a setup, LINC truly becomes a "branch plant".
Customer Service Is A Partner Obligation
Label Innovation knows from experience that a supplier-buyer
partnership leads to trust, confidence, a sense of security, and
peace of mind for the customer. These value-added factors derive
from the reliable supply of both a quality product and excellent
service. And service is a big issue with LINC, frequently praised
by customers for emergency assistance and quick turn-around, where
"the impossible is routine". LINC offers other customer support as
well, including raw and finished material inventory management,
plus delivery due-date and quantity forecasting. From initial
consult through custom quote, to delivery and after sales
follow-up, first-class client service is LINC's obligation to its
business partners.
LINC is specialized in doing what the customer requires,
whatever that takes. We like our customers to feel totally taken
care of.